App 1 · Mobile · for support workers

The worker's phone

During the shift the worker presses a button on a small recorder and talks. They only open the phone at the end of the shift, to check what was filed and answer any question. Pick a house to see its shift.

House
07:42Moments
Whose phone?
“Workers are always on their phones.”A common complaint from people with disability. Here, the phone stays in the pocket until the shift ends.
Talk during the shift, never typePress the recorder's button and say what happened. Time, worker and house are added automatically.
Two minutes at the end of the shiftSee what was filed and answer at most a question or two, by voice.
Never asked “was this reportable?”That decision belongs to the team leader. The worker is asked only what happened and what they did.
Press to record, never always onThe recorder only listens while the button is held.
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