Blog
NDIS changes, using change management techniques gives confidence
I have been a little quiet on the blog front lately. This wasn’t a deliberate decision, but now looking back, I think I needed time to reflect on all the noise to be able to really consider the changes. I think it’s where I got a bit lost and frankly overwhelmed. And I think the […]
NDIS service providers facing court – Part 2
In the light of the recent price guide and the rhetoric that quality will suffer, we are going to continue our analysis of the current litigation against NDIS Service Providers (part 1 available here) We have to remain vigilant on the quality and safeguarding mechanisms we are implementing. We must think about how we can […]
Disability rights: The Aus government missing in action.
The Australian Government has released their formal response to the Royal Commission into violence, abuse neglect, exploitation and discrimination against people with disability. And LinkedIn has been ablaze. Words like: Gutless Lacklustre Disappointing Underwhelming The cynic in me views the 306-page response as a wonderful piece of advertising material for the Labour Government. It’s an […]
Making a start in disability inclusion – workplace adjustments
In today’s fast paced, high tech and rapidly changing world, our brains have to rely on a whole bunch of shortcuts so that we can make decisions (like should I get out of bed). Our brains truly are amazing. It can form associations between different concepts based on past experiences without us even realising that’s […]
NDIS service providers facing court
The NDIS continues to be uncertain and turbulent. NDIS Providers are rallying for an increase to the price guide and the reintroduction of complex payments. But in my view, this isn’t the biggest crocodile in the water. It’s quite possibly the baby with the mumma lurking behind. The big croc in my opinion is the current […]
NDIS analysis paralysis
This fortnight in the realm of NDIS we are not going to look at a single provider, but at the complex web of reviews, analysis and maintaining the status quo. We have been assured time and time again that “The Government is dedicated to creating a safe and inclusive Australia, where all people with disability […]
Formalising your disability inclusion journey
Did you know: This is the current disability Pride flag The disability pride flag was originally released in 2019. But… by 2021 it had to undergo an accessibility redesign. It was found the original design brought on symptoms such as seizures and migraines for individuals with visually triggered disabilities. See, not even the disability sector […]
The NDIS Price Guide 2024 / 25: Pushing more providers to bankruptcy?
So, it is the last working day of the financial year. Why would you expect more than 6 working hours of notice on what you can charge for your services in the new FY? The headlines from the new NDIS price guide There appears to be more robust rules on what is reasonable and necessary […]
Who is regulating the NDIS commission?
Today’s insight from the realm of the NDIS comes from a support provider for individuals with intellectual and psychosocial disabilities. This provider is noted for their diligent reporting of incidents, but they’ve been encountering issues with the NDIS Quality and Safeguards Commission’s delayed responses, sometimes taking years to close submissions (5 years is the longest […]
Service providers stories from the front line
Unfunded Supports I have had the opportunity recently to hear from both providers and participants about their experiences within the NDIS. The provider bashing of late, framed by Minister Shorten’s letter to NDIS Participants, is fueling an adversarial context. Over the next few months, I am going to share some of the provider and participant […]
Disability pride month is coming. How would you rate your organisation for disability inclusion?
In today’s volatile business climate, diversity and inclusion have become cornerstones of corporate responsibility and competitive advantage. Yet, when we have reviewed diversity equity and inclusion plans and policies, we often find that disability inclusion is often overlooked, or it is a footnote in the plan without any funding identified. That said many organisations have […]
Supported Independant Living (SIL) Best Practice
It’s the calm before the storm, but it’s looking like so many service providers are currently paralysed. Regardless of the likely increased oversight, we are still seeing repeated news stories and NDIS civil proceedings showing very clearly that SIL best practice is not currently occurring. The royal commission and the increasing number of media storms […]
Emerging Leader Training
Emerging leader training is the best way to navigate the upcoming NDIS changes The Australian Government was expected to announce their response to the Disability Royal Commission at the end of this month. They have however delayed this until mid 2024, stating the need to “continue consultation that will drive meaningful and lasting change”. This […]
NDIS provider registration, where to from here?
Welcome to 2024. Yes, I know its February but if you are like most people, January is for enjoying the sunshine, and fixing up all the problems that ‘December you’ felt could be better addressed in the new year. February is our time to start fresh, but in the current NDIS environment, what does that […]
NDIS review is published highlighting the use of data is paramount for quality service
The NDIS review The NDIS review dropped on Thursday and while they are just recommendations at this point, we are guaranteed to see significant changes. One of the key aspects of the review is the is the availability and use of data to be the underlying driver of quality. The review states that data is […]
The NDIS Commission’s Response To The Royal Commission?
How is the NDIS Commission responding to the Royal Commission and its findings? What impact will that have on you? The NDIS Quality and Safeguards Commission (NDIS Commission) is well known for delivering significant Christmas presents to NDIS providers in the days before the summer break, and it’s looking like 2023 will be no different. […]
Disability Royal Commission Summary
On Friday 29th September 2023, the Disability Royal Commission published their 12-volume final report, which contains an enormous 222 recommendations. The final report seeks to translate human rights into practical and sustainable policies that promote the rights of people with disability to live free from violence, abuse, neglect and exploitation. There has been extraordinary effort […]
Disability Inclusion Needs Action Now
Things are about to get interesting in the world of Disability and Disability inclusion The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability held its final sitting last Friday and they are providing their findings to the Governor-General on Thursday 28 September 2023. The inquiry has taken nearly four and a […]
Disability Service Providers – Innovate or Fail
There have been a lot of information releases regarding the NDIS and disability sector recently. They all point to one thing, best practice does not exist. The NDIS isn’t currently working for the government, it isn’t working for people with disabilities and it isn’t working for providers. It is time to try new things for […]
Affinity Bias – Is it Preventing you from Hiring People with Disability?
Is Affinity bias preventing you from hiring people? Are you one of the one in three Australian businesses currently finding it difficult to recruit skilled staff? Global professional services company Accenture found that disability-inclusive organisations grew sales 2.9 times faster and profits 4.1 times faster than their peers (Enabling Change. Getting to Equal 2020: Disability […]