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Our Team

Our Mission is to partner with organisations to build the right structures, guidance, education material and continuous improvement processes to enable their teams to provide the highest quality, innovative and person-centred service. Allowing the people they support to put their mark on the world. 


“With over 30 years of cumulative, yet varied experience in the sector, there’s nothing we haven’t seen or addressed”



Angela has over 15 years’ experience in leadership positions across a range of government and not for profit organisations. She brings a strong track record of enhancing operational performance in human services. Angela’s skills are honed from experience across a variety of domains, including disability operations, complex project management, financial modelling and human resources. This results in an adaptive approach to designing effective frameworks to streamline, simplify and automate processes.

Angela prides herself on being a leader of leaders. Her approach to engaging with stakeholders is to build a sense of team and empower them to innovate. Always quick to identify the “what’s in it for stakeholders”, Angela ensures people truly understand why they are doing something, as her experience shows this is a compelling way to affect quality change. Some of her key career achievements include, supporting large not for profits to successfully transition into the National Disability Insurance Scheme and then supporting them to meet the NDIS Quality and Safeguard commission requirements. She has also led the way for complex costing studies in the hospital sector and project managed major military operations.

Angela holds a Masters of Business Administration (Human Resources), a Bachelor of Arts in English, an Advanced Diploma in Project Management and a Diploma in Quality Auditing. She is also a certified Scrum Master.


James has over a decade of project management experience across the Government, not for profit health sectors. He has chosen to specialise in Health Informatics and Disability. James started his career in the events and hospitality industry which leads to a very personable approach, generating success through building values based relationships with clients, vendors and staff. James loves working in diverse teams to get to the crux of an issue. He creates practical, implementable solutions and takes the team on the journey with him. He is easy to work with and endlessly patient, allowing him to thrive in high pressure situations with a smile and time for any question.

Some of his career achievements include large IT software rollouts including Microsoft Dynamics and MYP. James has directed these projects by developing and maintaining structure to support on time and cost delivery. He has also project managed a new event for the Sydney Mardi Gras, creating and distributing processes to achieve ISO 9001 accreditation and managing a large Sydney bar/nightclub. James holds multiple project management qualifications across different methodologies including Waterfall and Agile.



Caitlyn is a biomedical engineering student majoring in humanitarian engineering, with a goal of making healthcare, wellness and recreation inclusive and more accessible for everyone. Her strong attention to detail and background in disability swimming over 10 years, gives her a unique perspective on the diverse requirements of the ndis community. 


Jack is proud to join the Supporting Potential team as a Lived Experience Advisor. He brings us his experiences of living with disability, service provider use and also helps us to understand the impact of supporting someone through these experiences.


matt supporting potential staff member


Matt is a blindness & disability advocate. He has developed a brand and platform ‘MDV’ to encourage other people around the world with disabilities to live bigger and better lives. His passion is helping others to overcome the barriers life throws our way.


Lisa is a mum of three children with Psychosocial disabilities. She has successfully navigated the disability support system to ensure her family gets the support they need. She is also a practice manager of a very large and complex medical service.

Lady on a chair wearing a black top and blue dress